Written by: Adam Christianson
Categories: Hints & Tips
Following “Security Update 2006-003” ( for both Intel and PPC) many Mac users have reported that their computers will not boot and instead simply hit a blue screen or hang somewhere during the boot process. It has become apparent that there are two possible reasons for this:
1. Adobe Version Cue (comes with Creative Suite among other Adobe software products)
2. Apple Remote Desktop
For now most users are finding the simple fix is to boot into Safe Mode (hold Shift while booting up) and removing the conflicting application (usually Version Cue due to peoples “need” for Photoshop). Removing AdobeVersionCueCS2 from HD>Library>StartupItems should be a fix that doesn’t trouble Intel Mac users since Version Cue isn’t yet Universal and it is the one exception to the statement “all PowerPC apps will run under Rosetta”.
Navigate to HD>Library>Startup Items and remove the items AdoveVersionCueCS2 and AppleRemoteDesktop
Removing AppleRemoteDesktop from the startup items in Safe Mode has the same effect and should allow booting in normal mode. Apple have not yet released any information on the conflict, however there is an in-depth thread over at the Apple Discussion Forums.
Are you kidding? “Blue screen” and “safe mode.” I thought I was done with those things when I switched.
A blue screen, not the blue screen of death :p
Seriously though, it’s a small incompatibility issue that should be fixed pretty soon. Besides, if you ask me you shouldn’t be using Adobe products regardless. I’m not sure how ARD fell through the test loops though…
I had this problem. Caused me a weekend of grief as I had to rebuild my MBP several times. When my problems occurred there wasn’t much info in the forums.
Shouldn’t be using Adobe products? Are you kidding? I can’t do my job doing graphic art without the Adobe Suite.
Ho…
I had this problem. I phoned AppleCare and they advised exactly this solution, which worked fine.
HoGiHung, Your on a Intel mac. While I feel the same way abouyt Adobe products for the Mac I have never seen that app work correctly. Also the fix is to take it out of the startup items not nessesarily delete it. If taking it out of the startup items fixes it then no worries.
Aye, I should have called, but being a stubborn male, I fought this one solo for a bit. I learned alot about my Mac in the process.
AppleNews – I don’t use the Adobe Version program, but my response above was because I thought Matt was asking why we would use any Adobe product.
I’ve taken it out of startup items, but will wait till this weekend to try the security update. Too many deadlines and I’m mobile at the moment.