Ok. Reality is, this is likely more about not having to pay $7.95 postage every time they mail a customer a bill; but at least the trees benefit too.
Listener Wyane just let me know that AT&T delivered a free text message to his iPhone informing him they will no longer be itemizing data charges on his bill. Hooray! Here is the text of the message:
AT&T free msg: We are simplifying your paper bill, removing itemized detail. To view all detail go to att.com/mywireless. Still need a full paper bill? Call 611.
So kudos to AT&T for responding to this issue fairly quickly. Question is, why wasn’t this problem thought of ahead of time? Oh well, welcome to big business in America.